Terms and conditions of use

General Provisions

1.1. These terms and conditions of purchase and sale (hereinafter "the Rules"), once accepted by the Buyer (after becoming acquainted with the Rules and marking the checkbox next to the statement "I have read and agree to the rules of NEBASA, UAB"), constitute a legally binding document for both parties, setting forth the rights and obligations of the Buyer and Seller, conditions of product acquisition and payment, product delivery and return procedures, liabilities of the parties, and other provisions related to the purchase and sale of goods in the Nebasa.lt online store.

1.2. The Seller reserves the right to change, amend, or supplement the Rules at any time, considering the requirements of legal acts. Registered Buyers will be informed about any changes, amendments, or supplements during their login time on Nebasa.lt, and to shop in this online store, they must re-accept the modified Rules.

1.3. The online store Nebasa.lt operates solely within the territory of the Republic of Lithuania.

1.4. The right to purchase in our online store is granted to:

1.4.1. legally capable individuals, i.e., persons of full age whose capacity is not restricted by court order;

1.4.2. minors from fourteen to eighteen years of age, only with the consent of their parents or guardians, except in cases where they independently manage their income;

1.4.3. legal entities;

1.4.4. representatives authorized by all the above-mentioned persons.

1.5. By accepting the Rules, the Buyer confirms that, according to section 1.4 of the Rules, they have the right to purchase goods in the Nebasa.lt online store.

1.6. The Buyer, by confirming the Rules, agrees that instructions for the ordered product(s) in Lithuanian, at the Seller's discretion and subject to technical possibilities, may be provided only in the manner specified in section 2.2 of the Rules to the Buyer's indicated email address, by sending the Buyer an active link to this information at the time of preparation of the ordered product(s).

Personal Data Protection

2.1. The Buyer can order products in the Nebasa.lt online store in two ways:

2.1.1. by registering on this website, entering their registration name and password;

2.1.2. without registering on this website.

2.2. When ordering products in both ways specified in sections 2.1.1. and 2.1.2. of the Rules, the Buyer must provide the Seller with their personal data necessary for the proper execution of the product order in the respective information fields provided by the Seller: name, surname, product delivery address, phone number, and email address, and may indicate their gender and age.

2.3. By confirming these Rules, the Buyer agrees that their personal data specified in section 2.2 would be processed for the sale of products and services in the Nebasa.lt online store, for the Seller's business analysis and direct marketing purposes, and agrees that their personal data - name, surname, product delivery address, phone number, and email address would be disclosed to the Seller's partners (data processors) providing product delivery or other services related to the proper execution of the Buyer's order.

2.4. The Buyer, agreeing that their personal data would be processed for the purpose of selling products and services in the Seller's online store, also agrees that informational messages necessary for the execution of the product order would be sent to the email address and phone number specified by them.

2.5. The Buyer, who does not wish their email address to be processed for direct marketing purposes, must enter the "My Nebasa" section, "My Data" subsection, uncheck the box next to the statement "News by email" and click the "Update" link. The Buyer, who does not wish their phone number to be processed for direct marketing purposes, must inform the Seller about it in the manner provided in section 2.1.1. of the Rules.

2.6. The Seller confirms that the personal data provided by the Buyer will only be processed for the sale of products and services in the Nebasa.lt online store, for the Seller's business analysis and direct marketing (except in cases where the Buyer reports in the manner provided in section 2.5 of the Rules that they do not wish their personal data to be processed for direct marketing purposes). The Seller undertakes not to disclose the Buyer's personal data to third parties, except for the Seller's partners providing product delivery or other services related to the proper execution of the Buyer's order. In all other cases, the Buyer's personal data may be disclosed to third parties only in the manner prescribed by the laws of the Republic of Lithuania.

2.7. The Buyer as a data subject has the following rights:

2.7.1. to obtain information from the Seller about the processing of their personal data, i.e., to become acquainted with their personal data and how they are processed, to receive information on the sources from which their personal data are collected and for what purpose they are processed, to whom the data are provided and have been provided at least during the last one year;

2.7.2. to demand the correction, destruction of their personal data or the suspension, except for storage, of their personal data processing actions when the data are processed not in compliance with the Law on Legal Protection of Personal Data and other legal acts;

2.7.3. to disagree with the processing of their personal data.

2.8. Based on sections 9.3.3. and 9.4.3. of the Rules, the personal identity document presented by the Buyer to the Seller's or Lithuanian Post's employee and the Buyer's data contained therein are used only for proper identification of the person's identity.

2.9. The Buyer, wishing to order services offered by the Seller's partners in the Seller's online store, can do so by expressing consent that their clearly specified personal data would be transferred to the respective partner (data recipient) for the provision of ordered services.

2.10. To provide the Buyer with full-fledged services of the Nebasa.lt online store, the Seller records information - cookies in the Buyer's computer (device). The Seller uses the recorded information to recognize the Buyer as a previous visitor of the Nebasa.lt online store, to save information about purchases added to the Buyer's shopping cart, and to collect website visitation statistics. The Buyer has the opportunity to view which information (cookies) the Seller records and can delete some or all of the recorded cookies. The Buyer also has the right to disagree with the recording and use of information (cookies) in his computer (device), but in this case, some functions of the Nebasa.lt online store may be unavailable to them. The Buyer, by accepting the Rules, agrees that information would be recorded in their computer (device). The Buyer can revoke this consent at any time by changing their internet browser settings or contacting the Seller using the contacts specified in the Nebasa.lt online store.

2.11. Any request or instruction related to the processing of personal data, the Buyer must submit to the Seller in writing in one of the following ways: by submitting such a request or instruction directly to the Seller at the address Savanoriu pr 176 Vilnius, by sending such a request or instruction by mail to the address specified in this section of the Rules, or by email to info@nebasa.lt from the email address specified in section 2.2 of the Rules. The Seller, having received such a request or instruction from the Buyer, will provide a written response within 30 (thirty) calendar days.

2.12. If the Buyer disagrees with the Personal Data Protection provisions specified in this section of the Rules, the Buyer loses the right to use the services provided by the Nebasa.lt online store.

Moment of Conclusion of Purchase and Sale Agreement

3.1. The contract between the Buyer and the Seller is considered concluded from the moment when the Buyer, having chosen the product(s) to be purchased and formed a shopping cart, clicks the link "Pay".

3.2. Each purchase and sale agreement concluded between the Buyer and the Seller is registered and stored in the Nebasa.lt online store database.

Buyer's Rights

4.1. The Buyer has the right to purchase products in the Nebasa.lt online store in the manner established by these Rules and other sections of the Seller's online store information.

4.2. The Buyer has the right to withdraw from the product purchase and sale agreement concluded with the Nebasa.lt online store, by notifying the Seller in writing (by email, indicating the product they wish to return and its order number) no later than within 7 (seven) working days from the date of delivery/pick-up of the item, except in cases where the contract is concluded for:

4.3. The right of the Buyer provided in section 4.2 of the Rules is implemented in accordance with the rules "On the Sale of Goods and the Provision of Services when Contracts are Concluded Using Communication Means" approved by the order of the Minister of Economy dated 17 August 2001 No. 258.

4.4. The Buyer may use the right provided in section 4.2 of the Rules only if the product has not been damaged or its appearance has not fundamentally changed, and it has not been used.

4.5. In the case where the Buyer purchases a set of goods in the Nebasa.lt online store and, in accordance with the right stipulated in Section 4.2 of the Rules, wishes to withdraw from the sales contract for certain goods, they must return the entire set of goods to the Seller, i.e., in this case, the Buyer can exercise the right provided in Section 4.2 of the Rules only with respect to all the goods in the set. If at least one of the goods in the set does not meet the requirements set forth in Section 11.4 of the Rules, the Seller has the right to refuse to accept the returned set of goods.

Buyer's Obligations

5.1. The Buyer must pay for the goods and accept them in the manner prescribed by these Rules.

5.2. A registered Buyer undertakes not to transfer their login details to third parties. If the Buyer loses their login details, they must immediately inform the Seller by the means of communication specified in the "Contacts" section.

5.3. If the data provided in the registration form of the registered Buyer changes, they must update it immediately.

5.4. The Buyer, using the Nebasa.lt online store, undertakes to comply with these Rules, other conditions clearly stated in the online store, and not to violate the laws of the Republic of Lithuania.

Seller's Rights

6.1. The Seller has the right to set a minimum shopping cart size at its discretion, i.e., the minimum amount required for the Buyer's order to be processed. The size of this amount is visible when viewing the shopping cart.

6.2. If the Buyer attempts to harm the stability and security of the online store's operation or violates their obligations, the Seller has the right to immediately and without warning restrict or stop their access to the online store or, in exceptional cases, cancel the Buyer's registration.

6.3. In the event of significant circumstances, the Seller may temporarily or permanently suspend the operation of the online store without prior notice to the Buyer.

6.4. The Seller has the right to cancel the Buyer's order without prior notice if the Buyer, having chosen the payment methods specified in Sections 8.2.1 or 8.2.2, fails to pay for the goods within 3 (three) business days.

6.5. When the Buyer chooses the payment method specified in Section 8.2.4 – cash on delivery, the Seller, in case of ambiguities regarding the information in the order, contacts the Buyer using the phone number provided in the order. In this case, the delivery period starts from the day of contact with the Buyer. The Seller has the right to cancel the Buyer's order without prior notice if the Seller fails to contact the Buyer within 3 (three) business days.

Seller's Obligations

7.1. The Seller undertakes to provide the Buyer with the opportunity to use the services offered by the Nebasa,UAB online store under the conditions set out in these Rules and in the online store.

7.2. The Seller undertakes to respect the Buyer's right to privacy regarding their personal information, i.e., to process the Buyer's personal data only in accordance with Section 2 of the Rules and the laws of the Republic of Lithuania.

7.3. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by them under the conditions stated in Section 9 of the Rules.

7.4. If the Seller, due to significant circumstances, cannot deliver the ordered goods to the Buyer, they undertake to offer a similar or as close as possible alternative. If the Buyer refuses to accept a similar or closest alternative product, the Seller undertakes to refund the money paid by the Buyer within 3 (three) business days if an advance payment was made.

7.5. If the Buyer exercises the right specified in Section 4.2 of the Rules and the condition stated in Section 4.4 is met, the Seller undertakes to refund the money paid by the Buyer within 10 (ten) business days, counting from the day of receipt of the returned goods.

Prices of Goods, Payment Procedure, and Terms

8.2. The Buyer pays for the goods by one of the following methods:

8.2.1. Fill in the order at the step "payment method", choose "Payment according to Paysera.lt". Select the bank you want to pay with and you will be redirected to the Paysera page with detailed information about the purchase. After confirming the order, you will need to log in to online banking and pay for the order. After paying for the order, you will be returned to the Nebasa.lt page.

8.2.3. Payment in cash at the time of delivery/pick-up of goods – the Buyer pays for the goods at the time of delivery/pick-up (transfer – receipt).

8.3. When paying by the methods specified in Sections 8.2.1, 8.2.2, and 8.2.3, the Buyer undertakes to pay immediately. In these cases, according to the Seller's right specified in Section 6.4, only upon receipt of payment for the goods is the parcel of goods formed and the delivery period calculated.

8.4. The Buyer, by confirming the Rules, agrees that the documents for the purchase of goods – VAT invoices, which are also the warranty slips for the goods, would be provided to them in electronic form at the email address specified in the Buyer's registration form. The Seller also places the Buyer's VAT invoices for purchased goods in the Nebasa.lt section "My Nebasa.lt". VAT invoices in the above-mentioned form are provided to the Buyer no later than the moment of handing over the goods to them. When the Buyer places an order, in the section "My Nebasa.lt", they can see and print the order sheet – a prepayment invoice. The invoices specify the chosen goods, their quantity, discounts provided, the final price of the goods, including all taxes, delivery fees, administration fee specified in Section 8.6, and other data required by accounting legislation.

8.5. The Buyer and the Seller agree that after the Buyer submits the order for goods and the Seller confirms it, the price of the goods may change, considering objective indicators affecting the price of the goods, such as an increase in the cost price of the goods, a technical error in the information systems, additional expenses related to the sale of the goods to the Buyer (Article 6.313, Paragraph 7 of the Civil Code of the Republic of Lithuania). In this case, if the Buyer does not agree to buy the product at the new price, either Party, having notified the other Party, has the right to terminate the sales contract. The Parties agree that losses related to the termination of the sales contract in the manner provided in this section are not compensable.

Delivery of Goods

9.1. When ordering goods, the Buyer can choose the method of delivery, i.e., to use the Seller's delivery service or to pick up the goods at one of the Lithuanian Post branches or the Seller's pick-up points.

9.2. Delivery of goods to the Buyer:

9.2.1. The Buyer, at the time of ordering, choosing the delivery service, undertakes to specify the exact delivery location.

9.2.2. The Buyer undertakes to receive the goods themselves. In the event that they cannot receive the goods themselves, and the goods are delivered to the address specified and based on other data provided by the Buyer, the Buyer has no right to make claims to the Seller regarding the delivery of goods to the wrong entity.

9.2.3. The goods are delivered by the Seller or their authorized representative.

9.2.4. The delivery (transportation) fee for the goods is calculated taking into account the delivery location of the goods, the weight of the goods, and whether the Buyer wishes to use the service of carrying the goods:

9.4.1. The Buyer can pick up the goods for free from the Seller's pick-up point, located at Savanoriu pr 176 Vilnius

9.4. Pick-up of goods at the Seller's pick-up points:

9.4.2. The ordered goods must be picked up no later than within 3 (three) business days, counting from the moment of receiving the Seller's confirmation that the order is ready.

9.4.3. The goods can be picked up only by the person who placed the order or the person specified at the time of placing the order. When picking up the goods, it is necessary to have and present to the Seller's employee a valid document proving identity (identity card, passport, or new model driver's license).

9.5. The Seller provides the goods to the Buyer in accordance with the terms stated in the product descriptions. These terms are preliminary, and they do not apply in cases where the required goods are not in the Seller's warehouse, and the Buyer is informed about the shortage of their ordered goods. The Buyer also agrees that, in exceptional cases, the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In such a case, the Seller undertakes to immediately contact the Buyer and agree on the terms of delivery of the goods.

9.6. In all cases, the Seller is relieved of liability for violating the delivery deadlines of goods if the goods are not presented to the Buyer or are presented late due to the Buyer's fault or circumstances dependent on the Buyer.

9.7. At the time of presenting the goods to the Buyer, the Buyer must together with the Seller or his authorized representative check the condition of the shipment and goods and sign the shipment delivery-acceptance document. Once the Buyer signs the shipment delivery-acceptance document, it is considered that the shipment is delivered in a suitable condition, and there are no damages to the goods which can be attributed to non-factory defects, and there are no mismatches in the assembly of the goods (those that can be identified during an external inspection of the goods). If the Buyer notices that the package of the shipment is damaged (crumpled, wet, or otherwise externally damaged), the goods are damaged and/or the goods are of incorrect assembly, the Buyer must note this in the shipment delivery-acceptance document and, in the presence of the Seller or his representative, prepare a free-form act of shipment and/or goods damage/discrepancy. If the Buyer does not perform these actions, the Seller is relieved of liability to the Buyer for goods damages, if such damages are not based on factory defects, and for discrepancies in the assembly of goods, if these discrepancies can be identified during an external inspection of the goods.

9.8. More detailed information related to the delivery of goods is provided in the section 'Delivery Conditions'.

Product Quality Guarantee and Usability Term

10.1. The characteristics of each product sold by Nebasa.lt are generally indicated in the product description for each item.

10.2. The Seller is not responsible for the fact that the products in the online store may differ in color, shape, or other parameters from the actual size, shapes, and color of the products due to the features of the Buyer's monitor.

10.3. The Seller provides a certain time-valid quality guarantee for certain types of products, the specific term and other conditions of which are indicated in the descriptions of such products.

10.4. In cases where the law sets a certain usability term for specific products, the Seller undertakes to sell such products to the Buyer so that he is given a real opportunity to use these products until the end of the usability term.

Liability

11.1. The Buyer is fully responsible for the accuracy of the personal data provided. If the Buyer does not provide accurate personal data, the Seller is not responsible for the consequences arising from this and has the right to demand compensation for direct losses incurred from the Buyer.

11.2. The Buyer is responsible for actions taken using this online store.

11.3. A registered Buyer is responsible for the transfer of his login data to third parties. If a third party uses the services provided by Nebasa.lt by connecting to the online store using the Buyer's login data, the Seller considers this person to be the Buyer.

11.4. The Seller is relieved of any liability in cases where losses arise because the Buyer, despite the Seller's recommendations and his obligations, did not familiarize himself with these Rules, although he was allowed to do so.

11.5. If there are links in the Seller's online store to websites of other companies, institutions, organizations, or individuals, the Seller is not responsible for the information or activities there, does not supervise, control these websites, and does not represent these companies or individuals.